Kepuasan Penggunaan Nutrisi Nutrasetikal pada Pasien Rumah Sakit Holistic Purwakarta
Keywords:
Nutraceutical nutrition, level of satisfaction, Holistic Purwakarta HospitalAbstract
Introduction: The use of nutraceutical nutrition in society continues to increase, interest in the use of nutraceuticals worldwide has experienced significant development, estimated to reach 250 billion USD in 2018. Satisfaction in the use of nutraceutical nutrition has a significant role in increasing public trust in using nutraceuticals for prevention and treatment of various diseases. Holistic Hospital (RS) in Purwakarta predominantly uses nutraceutical nutrition in treating its patients, so it is important to conduct research to determine the level of patient satisfaction. Objective: To determine the level of patient satisfaction of nutraceutical nutrition users at Holistic Hospital Purwakarta. Method: A quantitative descriptive method was used through interviews and distribution of patient satisfaction questionnaires to 90 samples of patients at Holistic Hospital Purwakarta. Results: Patients with the majority of State Civil Apparatus (ASN) and private employees, with a range of 2-5 visits to the Holistic Purwakarta Hospital, with various complaints including diabetes, high cholesterol levels, arteoarthritis and hypertension, several nutraceutical nutrients used, namely EPA Fish oil, omega XL, osteo bi flex, pryflex, lecithin and aminomine, have a level of satisfaction with an average value of 4.18 seen from the dimensions of tangible, empathy, reliability, responsiveness and assurance. Conclusion: Patients using nutraceutical nutrition at the Holistic Hospital are satisfied with the nutraceutical nutrition used.
References
Akbar M.I., & Ahmad, L.O.A.I 2020. Survey Tingkat Kepuasan Pasien Rawat Jalan terhadap Pelayanan RSUD Kabupaten Butun Utara. Jurnal Kesehatan Masyarakat Celebes, 1-6.
Aribowo, K., Purwanda, E., & Rahmi, A. S. (2024). Hubungan Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Pasien Di Rumah Sakit. Jurnal Akuntansi, Manajemen Dan Ilmu Ekonomi (Jasmien), 5(01), 58–68.
Aryanti, A. D., Kumala, S., & Ramadaniati, H. U. (2024). Dampak Konseling Apoteker, Ketersediaan Obat, Dan Kualitas Pelayanan Kefarmasian Terhadap Kepuasan Dan Loyalitas Pasien. Jurnal Ners, 8(1), 167–177.
Aulia, gina, M.Farm, Apt, M, Miksusanti, Prof, Dr, M.Si., Apt, Sari Dewi, Bheta, S.Farm et all, 2024, AG. Publishing.
Gavin, & Tjiptono, F. 2019. Service, quality & customer satisfaction, Yogyakarta: Andi offset.
Jamani Farhan. http://www.scribd.com/Profil- RSU-Holistic-Purwakarta-2021. Accessed: 07 November 2024.
Mahendro, U. J., Ningsih, D., & Handayani, S. R. (2022). Analisis Tingkat Kepuasan Pasien Terhadap Pelayanan Kefarmasian di Instalasi Farmasi Rawat Jalan Puskesmas Pracimantoro Di Wonogiri. Journal of Islamic Pharmacy, 7(2), 86–93.
Mahmud, A. (2022). Pengaruh Kualitas Layanan Terhadap Kepuasan Pasien Rawat Jalan. Jurnal Mirai Management,
7(2), 104–119.
Malinda, H., Sandra, S., & Rasyid, T. A. (2022). Hubungan Penerimaan Diri Terhadap Self Management Pada Pasien Penyakit Ginjal Kronis Yang Menjalani Hemodialisis. Jurnal Ners, 6(2), 209–221.
Mubarok, A., Susanti, S., & Imelia, N. (2020). Aplikasi Sistem Pakar Diagnosis Gangguan Gizi Pada Anak Menggunakan Metode Dempster Shafer. Jurnal Responsif: Riset Sains Dan Informatika, 2(1), 53–64.
Nurjanah, A., Rahmalia, F. Y., Paramesti, H. R., Laily, L. A., PH, F. K. P., Nisa, A. A., & Nugroho, E. (2022). Determinan sosial tuberculosis di Indonesia. Jurnal Penelitian Dan Pengembangan Kesehatan Masyarakat Indonesia, 3(1), 71–82.
Primastiwi Emma. 2023. Kesehatan Holistik Sebagai Masa Depan Industri Wellness. Whiteboard Journal Newsletter.http://www.whiteboardjournal. com/living/kesehatan-holistik-sebagai- masa-depan-industri-wellness. Accessed: 07 November 2024.
Putri, D. A., Ridho, A. A., Rahmawati, O., & Septiana, R. (2024). Pengaruh Pola Makan Terhadap Kesehatan Mental Peran Nutrisi Pada Mahasiswa. Jurnal Mahasiswa Ilmu Kesehatan, 2(3), 39–55. Rahman, A. 2019. Pengaruh Pelayanan terhadap Kepuasan Konsumen pada PT Yudha Swalayan Jakarta 4 (2), 263.
Rina Aprilita Yanti Eff, Dr. M.Biomed, Apt. 2019. https://www.esaunggul.ac.id/nutrasetikal- era-baru-dalam-kesehatan/. Accessed: 07 November 2024.
Serafina, R. N., Wahyuni, T. D., & Wicaksana, A. L. (2023). Pengaruh Pengelolaan Pengobatan Terhadap Kepatuhan Minum Obat Pada Pasien Hemodialisis Dengan Hipertensi: Studi Kasus. Jurnal Persatuan Perawat Nasional Indonesia (JPPNI), 7(1), 11–25.
